Privacy Policy
Last Updated: July 14, 2025
Done IPTV respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our IPTV streaming service.
1 Information We Collect
When you use Done IPTV, we may collect:
- Account Information: Email address, username, password, and payment details
- Payment Information: Encrypted transaction data via secure payment gateways
- Service Usage Data: Device information, IP address, viewing preferences, and streaming statistics
- Support Communications: Messages sent via WhatsApp, email, or support tickets
- Technical Data: Device type, operating system, and app version for troubleshooting
2 How We Use Your Information
Your information is used to:
- Provide and maintain our IPTV streaming service
- Process payments and manage subscriptions
- Improve service quality and performance
- Send important service updates and notifications
- Provide customer support and troubleshooting
- Ensure compliance with our terms of service
- Prevent fraud and unauthorized access
3 Data Security & Protection
We implement industry-standard security measures:
- Encryption: All sensitive data is encrypted during transmission
- Secure Payments: Payment processing via PCI-DSS compliant providers
- Limited Access: Only authorized personnel can access user data
- Regular Audits: Security systems are regularly reviewed and updated
- Data Minimization: We only collect necessary information
4 Third-Party Services
We may use third-party services that have their own privacy policies:
- Payment Processors: Stripe, PayPal, cryptocurrency services
- Customer Support: WhatsApp Business, email providers
- Analytics: Anonymous usage statistics to improve service
- Hosting Services: Secure servers for data storage
5 Your Rights & Choices
You have the right to:
- Access your personal data we hold
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data in a portable format
- Withdraw consent for data processing
To exercise these rights, contact us at DoneIPTV00@gmail.com.
6 IPTV Service Specific Policies
- Streaming Data: We do not track specific content you watch
- Device Limits: Information about active devices for fair use enforcement
- Geographic Data: IP address used only for service region verification
- Service Termination: Data retention policies for inactive accounts
- DMCA Compliance: Procedures for copyright infringement claims
7 Updates & Contact
We may update this privacy policy periodically. Continued use of our service constitutes acceptance of changes.
For privacy concerns or questions, contact us: